Privacy Policy
Last updated: September 2026
This Privacy Policy explains how Bradshaw Sauce Co.(“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, place an order, or get in touch with us. We are a small-batch hot sauce maker based in Alexandria, VA. By using our site, you agree to the practices described below.
1. Information We Collect
When you place an order or create an account, we collect the information you provide directly, including your name, email address, shipping and billing address, phone number, and the details of your order. When you pay, your card is processed securely by our third-party payment processor. We do not receive or store your full card number.
When you contact us, we collect your name, email address, and the contents of your message so we can respond.
We also automatically collect certain technical and usage data when you browse, such as your IP address, device and browser type, pages viewed, and referring links. Some of this information is collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders;
- Provide customer support and respond to your questions and requests;
- Send order confirmations, shipping updates, and transactional messages;
- Send marketing emails and promotions where you have consented, which you can opt out of at any time;
- Operate, maintain, secure, and improve our website and products; and
- Comply with legal obligations and prevent fraud.
3. How We Share Your Information
We share personal information only as needed to run our business. This includes our payment processor to handle transactions, shipping carriers to deliver your orders, and service providers who help us operate our site, email, and analytics. These providers may only use your information to perform services on our behalf.
We may also disclose information when required by law or to protect our rights, safety, or property. We do not sell your personal information.
4. Cookies & Analytics
We use cookies and similar technologies to keep your cart working, remember your preferences, understand how our site is used, and improve your experience. You can control cookies through your browser settings, though disabling them may affect how parts of the site function.
5. Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this policy, including to complete orders, provide support, and meet our legal, accounting, and tax obligations. When information is no longer required, we delete or anonymize it.
6. Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to opt out of marketing communications, and to request that we limit certain uses of your data. To exercise these rights, contact us using the details below and we will respond as required by applicable law.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so while we work to protect your data, we cannot guarantee absolute security.
8. Children’s Privacy
Our site and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be posted on this page.
10. Contact Us
If you have questions about this policy or how we handle your information, contact us at Info@BradshawSauceCo.com or write to us in Alexandria, VA.